Privacy & Data Protection

Last updated: March 20, 2026

Data We Collect

• Account & Contact: name, email, phone, shipping / billing addresses.
• Preferences & Profile (optional): size preferences, style interests, fit feedback, wish-list items.
• Orders & Support: order history, gift messages, alterations requests, returns / exchanges, communications with customer care.
• Device & Usage: IP, browser / device, OS, pages viewed, search queries, campaign attribution.
• Payments: processed by PCI-compliant providers — we do not store full card details.

How We Use Your Data

• Fulfil orders, shipping updates, manage alterations, returns / exchanges.
• Provide size / style recommendations and personalized offers (non-binding).
• Improve product pages, fit guides, and overall experience.
• Send service messages and, if opted in, marketing communications.
• Detect / prevent fraud and maintain platform security.

Data Security & Retention

Encryption in transit, role-based access, and least-privilege practices are applied. Retention is based on legal obligations and operational needs; financial records may be kept for audit / compliance purposes.

Your Choices & Rights

• Access, correct, or delete your account information.
• Update preferences and marketing choices.
• Opt out of marketing while still receiving essential service messages.
• Request data portability where applicable.

Age Requirement

Platform intended for users 16+ or local age of consent. We do not knowingly collect data from children without proper consent.

Contact Our Privacy Team